SmartQ.tv · Account & Access
Users, roles, permissions, and scope
Invite and manage users with the minimum module access and group/location scope required.
What this does
Invite and manage users with the minimum module access and group/location scope required.
Steps
- Open Users and search for the person before inviting.
- Invite or open the user.
- Assign authorized groups and locations.
- Assign a role or review its module access levels.
- Save and verify the resulting navigation and edit access.
User lifecycle
Search, invite, edit scope, disable access, and review invitation or membership state from Users.
Access levels
No Access hides and blocks a module. Read Only permits viewing without mutation. Editor permits supported changes inside assigned scope. This control is covered by the Users, roles, permissions, and scope workflow.
Role actions
Create and edit custom roles, assign them through Users, and delete unassigned custom roles after reviewing affected users. The current Roles surface does not expose a Copy role action. A role is separate from group/location membership. The current role editor offers Creative Studio, Reviews and Developer API Access permissions, but the current role-saving service does not retain those page IDs. Do not assume choosing Editor and seeing Role saved grants access to those pages. Reopen the role and verify actual access; contact SmartQ Support if you need those permissions. Changing unrelated permissions repeatedly is not a reliable remedy. This limitation applies to the inspected reusable-role save path, not a claim that every account lacks access to those products.
User settings
Invitation and access defaults apply only where the interface exposes them and do not override individual scope restrictions. This control is covered by the Users, roles, permissions, and scope workflow.
Settings reference
| Setting | What it does | Default | Scope | Notes |
|---|---|---|---|---|
| Invitation and access defaults | Configures invitation and access defaults. | Current product default shown in the UI | group and location | Requires users editor; displayed choices are authoritative for the current account and release. |
| No Access, Read Only, and Editor | Configures no access, read only, and editor. | Current product default shown in the UI | group and location | Requires users editor; displayed choices are authoritative for the current account and release. |
Permissions and scope
- No Access hides or blocks the module. Read Only permits viewing but disables changes. Editor permits the documented create, edit, publish, or administrative actions within the user's assigned scope.
Mobile
- On narrow screens, open the sidebar or overflow menu to reach the same actions; labels and save behavior are unchanged unless this article says otherwise.
Search, invite, edit, disable, and scope users
This control is covered by the Users, roles, permissions, and scope workflow.
Applies to /admin/users
Invitation and membership states
This control is covered by the Users, roles, permissions, and scope workflow.
Applies to /admin/users
Save and permission states
This control is covered by the Users, roles, permissions, and scope workflow.
Applies to /admin/users/settings
Create, edit, assign, and delete roles
This control is covered by the Users, roles, permissions, and scope workflow.
Applies to /admin/users/roles
Group and location scope consequences
This control is covered by the Users, roles, permissions, and scope workflow.
Applies to /admin/users/roles
What happens next
Your change is available within the scope you selected.
Warnings
- Role and scope changes can take effect immediately.
- The current role editor offers Creative Studio, Reviews and Developer API Access permissions, but the current role-saving service does not retain those page IDs. Do not assume choosing Editor and seeing Role saved grants access to those pages. Reopen the role and verify actual access; contact SmartQ Support if you need those permissions. Changing unrelated permissions repeatedly is not a reliable remedy. This limitation applies to the inspected reusable-role save path, not a claim that every account lacks access to those products.
Troubleshooting
- A missing module indicates No Access, missing entitlement, or out-of-scope location.
- A visible but disabled action generally indicates Read Only access or an unmet workflow prerequisite.
- For invitation and membership states, verify the selected scope, access level, required connection, and displayed validation or freshness status; retry once after correcting the cause, then create a context-rich Support case if it continues.
- For save and permission states, verify the selected scope, access level, required connection, and displayed validation or freshness status; retry once after correcting the cause, then create a context-rich Support case if it continues.