SmartQ.tv · Troubleshooting
Why a SmartQ module is missing
A module can be hidden by role access, location scope, subscription entitlement, or release status.
Verified 2026-09-04 · Source 7071a2e
What this does
A module can be hidden by role access, location scope, subscription entitlement, or release status.
Steps
- Confirm the active group and location.
- Ask an administrator to review your role's module access.
- Review the subscription on Billing.
- Confirm the feature is generally available rather than preview or coming soon.
- Contact Support with the product, location, and page if access should be present.
What happens next
Your change is available within the scope you selected.