QSmartQ Support

SmartQ.tv · Troubleshooting

Why a SmartQ module is missing

A module can be hidden by role access, location scope, subscription entitlement, or release status.

Verified 2026-09-04 · Source 7071a2e

What this does

A module can be hidden by role access, location scope, subscription entitlement, or release status.

Steps

  1. Confirm the active group and location.
  2. Ask an administrator to review your role's module access.
  3. Review the subscription on Billing.
  4. Confirm the feature is generally available rather than preview or coming soon.
  5. Contact Support with the product, location, and page if access should be present.

What happens next

Your change is available within the scope you selected.

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