Contact SmartQ Support

What this does

Create a support case when approved articles and troubleshooting do not resolve the issue.

Steps

1. Search for the issue first.
2. Sign in and open My Cases.
3. Choose Create Case.
4. Select the product, location, and affected Player when applicable.
5. Describe expected and actual behavior without including credentials.
6. Review suggested articles, then submit if help is still needed.

What happens next

Your change is available within the scope you selected.

Warnings

• Never include passwords, tokens, API secrets, or webhook signing secrets.